Private Lessons: If you need to cancel or reschedule a private lesson, a minimum of 24-hours-notice is required in order to avoid a full charge for the lesson fee.
Group Classes: Once you sign up for a group class, there are no refunds, but you may transfer to a future session if you aren’t available. A minimum of 3 days notice is require to cancel or reschedule for a future group class.
Missed Group Classes:
If you miss a group class during the session, the prorated amount for up to one missed class per session may be used toward a private lesson.
In order to keep the classes small and maintain consistency during each session, there are no make-ups unless the class specifically indicates that there is a drop-in option.
Private Lesson Packages
If a discount package of lessons has been purchased, it is non-refundable, neither in part nor in full. If you think for any reason that you may not use all of the lessons, it is advisable to avoid purchasing a package and to pay for the lessons one at a time.
If someone who has purchased a discount package finds that they are unable to use all of the lessons, they may transfer the remaining lessons to a friend or family member.
It is recommended that a package of lessons be used within 10-13 weeks for maximum benefit. Packages expire if they are not used within 20 weeks of purchase.