Take a look my cancellation and refund policy below. Stuff happens, so feel free to check with me if something comes up.

Individual Sessions (online & in Montréal):

  • Cancellations:

    • If you need to cancel or reschedule a private lesson, a minimum of 24-hours-notice is required in order to avoid a full charge.  

    • Cancellation charges will be waived for any illness-related cancellations during the COVID-19 pandemic (for in-person sessions only)

  • Private Session Packages:

    • If a discount package of session has been purchased, it is non-refundable, neither in part nor in full.  If you think for any reason that you may not use all of the sessions, it is advisable to avoid purchasing a package and to pay for the lessons one at a time.

    • If someone who has purchased a discount package finds that they are unable to use all of the lessons, they may transfer the remaining lessons to a friend or family member.

    • Packages expire if they are not used within one year of purchase. If you think your package has expired, check with me. Exceptions can be made in some cases.

Individual Sessions (NYC)

  • Sessions must be paid in full when they are scheduled and are non-refundable.

  • If you need to reschedule, 48-hours notice is required.

  • If you need to reschedule and there isn’t another time available that works for you, you may reschedule for the next time I’m in NYC or use it for an online session.

Group Classes:

  • Missed Series: If discover you can’t make a group class series that you signed up for, you may transfer your registration to a future session. A minimum of 3 days notice is require to reschedule for a future group class.  

  • Missed Classes

    • If you miss a group class during the session, the recording will be providing for you for online classes.

    • In order to keep the classes small and maintain consistency during each session, there are no make-ups.